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Returns & Exchanges
At BIKEZONE, we want you to ride with confidence. If your gear isn't a perfect fit, you can return or exchange unused items in their original packaging within 30 days of delivery.
1
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to send back.
2
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and components are included.
3
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our technicians inspect the equipment, we will process your refund or ship your replacement within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing