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Returns & Exchanges

At BIKEZONE, we want you to ride with confidence. If your gear isn't a perfect fit, you can return or exchange unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Visit our online portal with your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all tags are attached and components are included.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our technicians inspect the equipment, we will process your refund or ship your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing